When ascending or descending a ladder, what action must the user take?

When ascending or descending a ladder, the user must face the ladder. This ensures that the climber maintains three points of contact, which enhances stability and safety. Facing the ladder allows the user to use their body to balance against it while keeping their hands free to hold onto the rungs or the ladder's side rails. This positioning significantly reduces the risk of falling, as it aligns the body with the ladder's structure and keeps the center of gravity aligned.

Maintaining attention and presence is important while climbing, but turning away from the ladder can lead to loss of balance. Using both hands is essential for safety, but the primary action that supports safe ascent or descent is the orientation of facing the ladder itself. Climbing quickly is discouraged, as it increases the likelihood of slips or missteps. Thus, the critical guideline is to face the ladder for safe navigation up and down.